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July 17th, 2007

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11:47 am - The Naming of Addresses ...
So, we've been in the UK for just over three years ... and yet there's one thing which often trips me up - entering our address on forms (paper or online).
Our address is in the form "Flat X/Y, ZZ Street St".
Given that address, which part of it do you think they're expecting when they ask for "Street Address" ?
Street Number ?
Street Name ?
House Name ?
House Number ?
Flat Number ?
(and other variations)

I've seen all of those in various combinations on forms, and it still confuses me. And they never give examples or explanations. Normally things work out, but I did encounter one site (purelygadgets) where I simply could not enter my address in a way that it thought was valid, which also produced a valid postal address for me.
Current Mood: confusedconfused

(4 touches | En garde !)


Date:July 17th, 2007 03:23 pm (UTC)
Nice e-retailers seem to get around this with two fields,
addressLine1 = "Flat X/Y" and addressLine2 = "ZZ Street St",
followed by some town/locality/ZIP/postal code combination.

If I was asked for Street Address I'd give your whole "Flat X/Y, ZZ Street St" string. If that didn't get past their anti-hacker buffer overflow prefiltering work, even when I left out the comma, I'd consider taking my business elsewhere.

I like that european postcodes have a redundant country identifier in front of them, e.g. "D-10099 Berlin" for places in the middle of town. I use this, in the hope that it prevents mail for me inadvertently ending up in Ohio.
[User Picture]
Date:July 17th, 2007 03:24 pm (UTC)
That was me, of course.
[User Picture]
Date:July 17th, 2007 07:57 pm (UTC)
On a paper form, the lot I'd say. Although use a number for your flat - we're 3/L (for 'left') but tend to use 3/1 because it's less confusing.

Also postcode lookup systems tend to take the street name then provide options for all the flat numbers/house numbers covered by that code.
[User Picture]
Date:July 18th, 2007 12:04 am (UTC)
I get very irritated with US websites that can't deal with OS addresses even when they clearly state that they sell OS. The most frustrating one I encountered had a drop down box for countries, but even after choosing Australia it still wanted a US state and a valid Zip code.

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