amusedDavid: Hello, I'd like to get my watch strap fixed, it looks like it needs a new pin
Watch Repairer : I won't put a new pin in it, it must be done properly. I could rivet it for you, though, for $COST.
David: ... (thinking)
Watch Repairer : This is a nice watch. You should take better care of it - polish it from time to time, and every now and then clean the dead skin out of the back of the strap.
David: ... (smiling and nodding)
Repairer: I only do repairs if I can do them properly, you know. What would you like to do ?
David: (smiling) Go ahead and rivet it ...
Repairer: Good, I'll see if I can do it today, otherwise next Monday.
(David leaves, still smiling)
Actually, that's really badly paraphrased, I just have no exact memory for converations - possibly one reason I prefer to use e-mail to communicate.
Anyway, I was amused by the exchange, it sounded like a very sys-adminnish attiude to watch-repairing to me ...
